Tag Archive: chatbot

Conversational Marketing

Posted 18th June 2021 at 4:21 pm

Word-of-mouth marketing, content marketing, influencer marketing, social media marketing… do we really need yet another form of marketing? In the case of conversational marketing, the answer is a resounding yes!   Conversational Marketing is essentially a conversation on your website with your customers. Rather than customers filling in a form and waiting for a human to call or email them back, or having to scroll through a page of FAQ’s, conversational marketing allows your customer to get real-time help with their specific query.   In order to utilise conversational marketing, you need either a Live Chat function, or a Chatbot.... Read more