Tag Archive: fee protection
HMRC Annual Report
Posted 22nd August 2023 at 2:50 pm
HMRC’s annual report was published last month, and it shows that they failed to meet many of their key customer services measures in 2022-23. Customer satisfaction dropped to 79% from 82% last year and telephone performance has also declined with an average wait of 16 minutes to get through to an adviser. 63% of callers waited more than 10 minutes, with an average wait-time of over 20 minutes in January to March 2023. To their credit, HMRC have improved their correspondence reply time to 73% cleared within 15 days from 46% in 2021-22.HMRC thinks the solution lies in the use... Read more
Fee Protection: What is it and why do you need it?
Posted 3rd March 2021 at 12:05 pm
Fee Protection insurance covers you for the costs associated with an HMRC investigation, so that you aren’t left with a huge bill for accountancy fees associated with fighting your claim. You might think that since you know you aren’t cheating HMRC, you don’t need to worry about being investigated. Unfortunately, that isn’t the case, and you could find yourself subject to an investigation at random even if you haven’t done anything wrong. As part of the investigation your accountant will need to spend considerable time collating and presenting evidence which challenges HMRC’s assertions. They will need to go... Read more
The E R Grove suite of services
Posted 26th January 2021 at 9:32 am
You may think of us as ‘just’ your accountant, but here at ER Grove we offer all kinds of different services that you might not be aware of. These are designed to complement each other, so adopting two or more of our services could save you a significant amount of time, and even money! Accounts & Auditing Obviously you knew we did accounts, the clue is in our name, right?! But did you also know that we are Registered Auditors, authorised to carry out audit work by the Institute of Chartered Accountants in England and Wales (ICAEW) for a... Read more
HMRC Enquiries – Could you be next?
Posted 14th July 2020 at 8:34 am
HMRC compliance activity in 2018/19 yielded £34.1bn, a whopping 12.5% increase on 2017/18. You may think that you’re not at risk from a tax enquiry as you’ve done nothing wrong or are too small for HMRC to worry about. In fact, any individual or business of any size can be selected at random for an investigation. HMRC continue to expand their data sources, and have access to data from merchant acquirers, banks and building societies, property-based information, land registry, letting agents, mortgage applications, DVLA, foreign data from overseas tax authorities, not to mention the tax evasion hotline which anybody... Read more