Tag Archive: customer relationship management

Customer Relationship Management

Posted 19th April 2021 at 9:38 am

In this current challenging environment, managing the customers that you already have is the key to stability.   Winning new customers when you can’t easily go out and meet people, is challenging to say the least! It also almost always costs you money as well, whether that be marketing spend, or new customer discounts and incentives. Existing customers, on the other hand, already trust your brand and know what to expect from your business, so turning these into repeat customers should be a much easier, and cheaper, task. In order to develop valuable, long term relationships with your customers you... Read more